Shipping & Return Policy

Shipping & Return Policy

Shipping Policy

In stock items will ship within 5 business days of order not including weekends & holidays.

Custom orders will have a turnaround time of 6-8 weeks from date of purchase but can extend during busy times such as around the winter holidays.

Shipping cost to & from the Stroup Knives shop will be the responsibility of the customer & will vary based on weight, quantity & shipping destination.

All customers will be provided with a tracking number upon shipping.

Return Policy

Unused knives may be exchanged within 30 days of delivery. The knife has to be unused and in the condition it arrived in. Because every knife is made for its order, we exchange rather than refund.

Every blade is guaranteed against manufacturer defects for life. That is a warranty claim rather than a return, and it has no time limit.

To start either one, email [email protected] with your order number.

Delays in turnaround time can & do happen. In the event of a delay in turnaround time we will update via email. We do not refund for delayed turnaround time. 

Company email address is [email protected]